Our relationship with you is valuable and we understand the importance you place on the privacy and security of information that personally identifies you. In that respect, whether you are a first time visitor to our website or a regular user, we take your privacy seriously. Please read the following in order to learn more about our privacy policy and our information gathering and dissemination practices.

Information/Sharing  

When you place an order, you provide personally identifiable information such as your name, address, email  and payment details. We ask you for personal data only when it is needed to provide the services you have enquired about or to respond to your request for information.

As, the information we hold on our customers is important part of our business it is not our practice to sell or rent this information to others as such, we do not at present share ANY information with third parties. However, there may be times when we require to do so. We will send personally identifiable information about our customers to other companies or people in the following situations:

Agents: We may employ other companies and individuals from time to time to perform functions in certain situations on our behalf. Examples of these functions include sending postal mail and email, providing assistance and data analysis, handling credit cards transactions and providing customer service. These agents have access to the personal information required in order to perform their functions but may not use it for any other purpose.

Strategic partners: We may share customer information with any affiliated businesses or strategic partners, but we only share customer information which relates to our dealings with those businesses.

Business transfers: We are continually trying to expand and improve our business and we may sell or buy businesses or assets in these transactions. Customer information is generally one of the transferred business assets in these situations and in the event that we - or substantially all of our assets - are acquired, customer information may be one of the transferred assets.

Promotions/Offers: We occasionally use this information to keep you informed of our charges and promotions. You may opt out of receiving promotional mails from us at any time by sending an email to support@scotloads.co.uk.

Compliance with law: We will release personal information on our customers where we are required to by law. We may also exchange other information with other companies and organisation for fraud protection and credit risk reduction.

Customer Consent: Other than in the above situations you will receive notice from us when your personal information might go to third parties and you will have the opportunity to decide not to share that information.

Security Policy

All information ia received by us and retrieved using secure technology. Our secure server encrypts the information you give us in order to transmit it securely over the internet. in order to provide a safe and secure environment for your personal information we try to use up-to-date technology with a view to protecting that information against loss, damage, misuse or unauthorised alteration. The only information we collect is that which you give to us. You can choose to allow us to store your information on a secure server to make it more simple for you to process a later payment. The effectiveness of our safety measures can be enhanced by you creating passwords that cannot be easily accessed, guessed or reproduced by unauthorised persons.

Cookies  

Cookies are small data files that certain websites write to your harddrive when you visit them and return information about your use of those websites. Cookies are sent from web servers to web browsers whenever that browser visits a site. This enables us to remember your details and allows you to use the site with more ease. The only personal information a cookie can contain is information you have given us in order to fullfill your orders and requests.

A cookie can't read data off your hard disk or read cookie files created by other sites. Cookies, however, enhance our website performance in a number of ways including providing a secure way for us to verify your identity during your visit to our website and personalising your experience on our site making it more conveniant for you. We, therefore, use cookie technology to track or record information about visitors to our website. Your privacy and security are not compromised when you accept a cookie from our website. You can refuse cookies by turning them off on your web browser, but please note this may cause our service not to function as intended.

Changes to privacy Policy

We reserve the right to make change to the Terms of Use and this Privacy Policy at any time. If we make any substantial changes we will notify you by posting a prominent announcement on our web pages. However, you should check regularly for changes to our Terms of Use and Privacy Policy. Should you have any furhter queries or suggestions regarding this policy or believe we are not properly adhering to it, please do not hesitate to contact us either by email at support@scotloads.co.uk or by post to the following address: Scotloads, 12A Marine Terrace, Rosemarkie, Ross-shire, IV10 8UL.